At Pettitt & Boo, we take health seriously, both for our human and furry customers.

These are tough times for us all right now. But as a small family business, we are able to be as flexible as possible to our customers' needs. If you are isolating, then we can deliver your pet's food via a non-contact delivery, or if you are a key worker that needs delivery that accommodates your shift hours, then we can help. Just let us know!

We are adhering to a strict cleaning policy within the store and there are restrictions in place for customers that wish to come into the shop. Please ensure you stand on the floor marker in front of the entrance desk and we will happily bring your purchases to you. 



As an essential retail business, we are permitted to stay open during lockdown. Entry into the shop is not permitted, but you can make purchases from the table located in the entrance. All staff wear face masks and will stand at a distance. 

MONDAY to FRIDAY from 9.30am to 4pm. 
SATURDAYS from 9.30am to 5pm

We are closed on Sundays.

SAME DAY or NEXT DAY delivery in NR Postcodes

We offer customers in the Norwich area a non-contact home delivery service. Minimum Order is £15. Deliveries are typically same day or next day.


We will meet you at the shop with the order boxed up ready for you. Click & Collect is available during our opening hours. There is no minimum purchase amount. 


We offer UK Nationwide Next-Day shipping, for orders placed between Monday to Thursday. 

Orders must be placed by 12noon to benefit from next day delivery. 

Orders placed on After 12 noon on Thursday, or on Friday, Saturday and Sunday will be shipped the following MONDAY. This is because the delivery service offered by the UK couriers is not a guaranteed service at weekends.  


To all our customers, please stay safe and keep in touch via our Facebook page as well! 

We look forward to seeing you all soon!

Ali, Adrian, Kat & Jodie